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    ‘Only Order What You Need’ - help save another five double-decker buses of medicines this winter

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    Mersey Care - Video campaign urges residents to help ease winter pressures by using WIC/UTCs

    Video campaign urges residents to help ease winter pressures by using WIC/UTCs

    Mersey Care has launched a series of videos designed to ease the strain on services this winter and urge residents to go to their nearest walk-in centre (WIC) or urgent treatment centre (UTC) for non-emergency issues.

    One of the largest mental and community health trusts in the North West, Mersey Care run WIC/UTCs across Knowsley, Liverpool and Sefton and have released five videos today to raise awareness on how to use these services and help ease the demand on A&E services.

    The videos cover a number of different topics and will be available on Mersey Care’s website and social media channels:

    Lee McMenemy, Mersey Care’s Divisional Director for Community Care, said: “At this time of year there’s always pressure on the local health systems and by developing these videos, we will continue to play our part in helping to ease the demand on the busy A&E departments.

    “We’ve recently standardised the opening hours of all our urgent care centres from 8am, to 8pm, so local residents have equal access regardless of where they live, and these videos tell you all you need to know about how they help families. There’s even a video showing hints and tips to ensure everyone enjoys Halloween without any worrying incidents.”

    The WIC/UTC services provide care for most non-emergency issues, including minor injuries and illnesses, rashes and allergic reactions, eye injuries and infections and minor burns and scalds.

    Last winter (1 September 2024 to 31 March 2025) Mersey Care played an important role in helping towards easing system pressures with their WIC/UTCs providing 131,270 face to face appointments, with 97% of patients all seen and treated within four hours.

    For more information about the urgent treatment centres (UTCs) and walk-in centres (WICs) delivered by Mersey Care NHS Foundation Trust, visit www.merseycare.nhs.uk/urgent-treatment

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    NHS.uk: You and Your General Practice

    You and Your General Practice (YYGP) was created to help patients know what to expect when using their GP services, and how to get the most support from the GP team.

    YYGP also helps patients share feedback or raise concerns. This can be done with their GP practice, Healthwatch, or the integrated care board (ICB).

    You can find the full YYGP guide, published by NHS England, below.

    You and your general practice – English

    Translated versions call also be found on the NHS website

     

    Disclaimer:

    Notice to Patients

    Please note that the practice will provide services as per You and Your General Practice, except when unable to do so due to:

    ·       Lack of capacity

    ·       Closure due to staff training (half day each month)

    ·       Unforeseen events

    ·       Failure of NHS supplied software

    ·       Unable to provide a safe service.

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    Super Bodies – tackling the back-to-school bugs

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    Childhood Immunisation

    Catch-up MMR

    PROTECT YOUR CHILD – GET VACCINATED

    Dear Parents and Carers,

    We are writing to you with urgent public health advice following a significant rise in measles cases across Liverpool and surrounding areas. Several children are seriously unwell and receiving treatment at Alder Hey Children’s Hospital.

    Measles is a highly contagious and potentially life-threatening disease. It spreads quickly and can lead to serious complications such as pneumonia, brain inflammation, and even death. Children under one, those with weakened immune systems, and unvaccinated individuals are especially at risk.

     The MMR vaccine is safe, effective, and free.

    • It protects against Measles, Mumps, and Rubella.
    • Two doses provide lifelong protection.
    • The first dose is given at 12 months, and the second at 3 years and 4 months.
    • If your child missed a dose, it’s never too late to catch up.

     What you can do:

    • Check your child’s Red Book or contact your GP to confirm vaccination status.
    • Book an appointment with your GP for any missed doses.
    • Attend local catch-up clinics or mobile vaccination units 

    ⚠️ Symptoms of measles include:

    • High fever, cough, runny nose, sore red eyes
    • A red-brown rash that usually starts on the face
    • Small white spots inside the cheeks

    If you suspect measles, do not attend your GP surgery or A&E—call NHS 111 or your GP for advice.

    Kindly read this:

    Open letter to Parents and Carers in Merseyside from Alder Hey Children’s Hospital, UKHSA and Directors of Public Health for Liverpool, Sefton and Knowsley

    Let’s work together to protect our children and community. Vaccination saves lives.

    Thank you for your urgent attention.

    Storrsdale Medical Centre. 

     

    Please visit: 

    Home | Vaccine Knowledge Project

     

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